Carers Direct

Find out more about help to carers  
  

Are You a Carer? 

If you are please let us know – we may be able to help you!

There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful. 

Information for carers and people who have care & support needs:

Advice on providing care, medicines etc: 

Providing care for people who have been recently discharged from hospital:

Caring for someone can be a full-time job – find out about accessing breaks and respite care:

Caring for someone can be a full-time job – find out about accessing breaks and respite care: 

Guidance, support and help with employment issues:

Being a Young carer 


Advice for carers 18 or under and their entitlement to support:

Contact Carers Direct 

Telephone – 0808 802 0202 

Click here to access helpline information

Email – CarersDirect@nhschoices.nhs.uk 

Office Hours 

Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines. 


Finance and Law 

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring. 

Directing carers to the benefits that can help them in their caring role 

Advice and information on helping the person you look after get the benefits that they are entitled to. 

Benefits for the over-65s 

Advice and information on financial support for older people with a disability or illness. 

How your benefits maybe affected after the death of the person you look after and what happens to their benefits 


Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

Caring for someone? 

Caring for someone who could not manage without you? 

 If you look after your partner, family member or friend, who could not manage without you due to physical or mental illness, disability, frailty, life-limiting illness or substance misuse problems, then you are an unpaid carer and we want to help you. 

Once we know that you are caring for someone then we can: 

  • Offer you a free annual flu vaccination and health check 
  • Arrange flexible and/or joint appointment times where possible 
  • Offer you our free ‘Carer Information Pack,’ which is available from reception 
  • Offer you a referral to your local Carers Support Service, which provides free information, support and advice 
  • Offer you a referral for a Carer’s Assessment, which identifies what support you may need in your caring role and what is available to you 
     
    Register with us today by completing our carer identification form and handing it in at reception.