Autumn Newsletter

You can find our latest newsletter here.  We hope you enjoy reading it!

Woodfield Road Surgery Newsletter

Patient Participation Group.

The next Patient Participation Group meeting is to be announced. These meetings are open to all registered patients so please come along if you are free. Your ideas and views are important to us and can help us shape services to our patient's needs.

 Appointments not attended

In the month of January a total of 76 patients did not attend their booked appointments (42 with the doctors and 34 with the practice nurse) nor were the appointments cancelled so they could not be offered to patients in need of them. If you no longer need or are unable to attend the appointment you have booked, please call the surgery on 020 7266 1449 to cancel it.


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COVID-19 vaccine clinics continue to operate in Westminster. The vaccine is being offered to patients in the order defined by the UK government.

We are now offering the option for patients to book their vaccine appointment online. When it’s time for you to have your vaccine, we’ll send you an SMS (this clearly states that it has come from our practice) with a link for you to book your appointment.

If you receive this SMS and have any questions about whether you should have the vaccine, e.g., you are unwell, please ring the surgery so that we can discuss this with you.

If you dont have a mobile telephone, we will contact you directly.

Please do not contact us to ask to be vaccinated you will be contacted when your appointment is due.

During December, Covid infections have risen sharply in London and this has led to increased demand for hospital care. 

        Please be aware the 111 service is currently under extreme  pressure in our area. GP surgeries  are open as normal, except on weekends and bank holidays.

        If you need non-covid medical help this weekend, please call your practice at any time - you will be advised of the extended hours GP service for your area.  

        If you have COVID symptoms, please go to   or call 111. In a medical emergency, you should dial 999 as usual. Thank you for supporting the NHS.

        For an  appointment at this practice, please call back on Monday or fill out the eConsult form on our website to receive a response within 2 working days.

Need urgent but non emergency help when the Woodfield Road Surgery is closed

If you have an urgent medical problem between 6.30pm and 8am which cannot wait until the surgery re-opens please call the NHS 111 Service by dialling 111. (NHS 111 is free to call from both landlines and mobiles.)

When you call the NHS 111 Service you will be asked some questions about your symptoms and then be directed to the appropriate local service for help.

If, for any reason, you are unable to access NHS 111 by dialling 111, please call 020 8962 7777. Calls to this number are charged at your network's standard rates.

Consult online

COVID-19 contingency sharing

Primary care staff across each borough will be able to access your full medical record without consent during the COVID-19 pandemic but will only do so when this is necessary to provide you with care. They will be required to use a smartcard which confirms their identity, and which limits their access and actions to those appropriate for their role. They will all have been trained to understand their professional and legal responsibilities in providing you with care.


Your Electronic Record and Sharing of Information

Woodfield Road Surgery Whole Systems integrated Care(WSIC) Fair Processing Notice (Issued on 30/06/2017) - To Read Fair Processing Notice please click on the link below:

How We Use Your Information 

For further information please refer to the leaflet

Leaflet - Sharing your information to Improve Care  

"Opt-Out" Froms

All staff at Woodfield Road Surgery have been trained to understand how your data maybe shared and can assist you if you have further questions. You patients partnership (PPG) have worked with the practice over the last 18 months to ensure that the systems we are using follow best practice.

SystmOnline - Online access for patients

Patients are now able to order repeat prescriptions, book appointments and look at their summary care record online.

To register for this service you need to bring in photographic identification which includes your name, date of birth and address. If your ID does not include your address you will also need to bring in a current utility bill (dated within the last 3 months) which shows your name and address.

Once your ID has been checked the admin team can register you for online access and issue you with a username and password.


Friends & Family Test

As from 1st December 2014, all GP practices are required to undertake the NHS Friends & Family Test (FFT). The Friends & Family Test is a tool which allows patients to feedback on their experience and in turn this can be used to develop and improve services provided. The surgery has always welcomed patient's feedback and comments and would be grateful if you would spare just one minute to complete the FFT question and provide the reason behind your answer. To access the Friends & Family Test you need to click on the FFT icon which is located to the right of the screen under "Have your say".


Pre-bookable Evening & Weekend Appointments Now Available

If you need to see a GP when we are closed, you can book appointments at the following surgeries.  You can call us to book an appointment at these surgeries or call the 111 service, who can also book these appointments for you.  Please note that these surgeries do not offer walk-in appointments.

Central/North Westminster

The Westbourne Green Surgery
Health at the Stowe
260 Harrow Road
London W2 5ES

Extended appointment times:
Monday to Friday: 6.30pm-8pm
Saturday and Sunday: 12noon-8pm

Bus: 18, 36
Tube: Royal Oak (5 minutes walk), Warwick Avenue, Edgware Road (each 15 minute walks)

South Westminster

Pimlico Health at the Marven
46-50 Lupus Street

Extended appointment times:
Monday to Friday: 6.30pm-8pm
Saturday and Sunday: 10am-6pm

Bus: 24, C10
Tube: Pimlico

Central Westminster

Connaught Square
41 Connaught Square
W2 2HL

Extended appointment times:
Monday to Friday: 6.30pm-8pm
Saturday and Sunday: 8am-4pm

Bus: 6, 7, 13, 16, 18, 23, 36, 94, 414
Tube: Marble Arch, Edgware Road, Paddington (District/Hammersmith and City Line)

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more


Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page . Find out more


Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more


(Site updated 11/01/2022)
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