There are many ways to book an appointment with us.
Booking an appointment for today
We have a limited amount of book-on-the-day appointments available, please telephone at 08:00 for the morning book-on-the-day appointments and 14:00 for the afternoon book-on-the-day appointments.
Contact UsBooking a routine appointment
If your condition is non-urgent, we can not guarantee you will see a GP or Nurse within two working days and you may have to wait longer if you want to see a specific doctor.
Our practice nurses can treat patients for a wide range of common conditions.
At the Surgery
Visit the surgery and speak with a receptionist, Monday to Friday from 8.00am to 6:30pm.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
NHS App
Use your NHS account (through the NHS website or NHS App) to book an appointment in advance.
Use the NHS App
By telephone
Call us on 020 7266 1449Please note, our phone lines open at 8am and close at 6.30pm.
Your appointment
However you choose to contact us, we may offer you a consultation:
Appointments by phone, by text or email can be more flexible and often means you get help sooner.
Did you know you can contact your GP Practice Online?
Use Patchs to get health advice, answer questions on medication, request a fit note and lots more.
Frequently asked questions
How can I cancel an appointment?
You must contact the surgery within 24 hours if you wish to cancel any appointments.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you want to see a doctor or nurse in evenings or weekends
You can book an evening or weekend appointment in one of our Enhanced Access Hubs. Contact us online or via telephone to make an appointment.
Details of the hubs are below:
South Westminster Centre for Health
St Georges House, 82 Vincent Square, London, SW1P 2PF (nearest tube: Pimlico)
6.30-8pm on weekdays and 9am-4pm on Saturdays
41 Connaught Square, St George’s Fields, London, W2 2HL (nearest tube: Marble Arch) 6.30-8pm on weekdays and 10am-5pm on Saturday
A remote telephone clinic also operates during weekdays 6.30pm-8pm and 9am-5pm on Saturdays.
Read more information on this service
What are Additional Access hubs?
Patients contacting us with acute medical needs can now be referred to six Additional Access hubs. It means that the patient will have a face-to-face appointment on the same or next day (depending on booking time).
These hubs take place in different GP Practices across your local area, including within our practice: Paddington Green Health Centre, Lisson Grove Health Centre, St Johns Wood Medical Practice, Marylebone Health Centre, Third Floor Lanark Medical Centre and the South Westminster Centre. Patients will be seen by a GP or Advanced Nurse Practitioner.
Appointments will be triaged by our team based on need via the usual methods for booking an appointment. You do not have to accept an appointment at one of the Additional Access hubs.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond;
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email;
- if you need an interpreter;
- if you have any other access or communication needs.
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.