We aim to:
- Ensure high quality services
- Provide monitored, audited and continually improving services
- Provide healthcare which is available to a whole country
- Create partnerships between patient and healthcare professionals
- Optimise performance against key targets and core standards
- Be patient centered organisation
- Seek ways to improve the services offered to patients
- Improve communication between surgery and the patients
- Actively seek and value the opinions of our patients regarding the service we provide
- Recruit, retain and develop a highly motivated and appropriately skilled staff
- Enhance the performance of all members of the practice team
- Ensure effective management and governance systems
- Work collaboratively with our CCG, GP Federation, Locality and Primary Care Network
Meet the Team
Practice Manager(s)
Receptionists
Lead GP
Reception – Admin
Who else you might see at our practice?
Alongside GPs and nurses, there are a number of other healthcare professionals that support our patients at the practice. They help us proactively address your health needs and increase your access to Primary Care. These roles form what is known as the Additional Roles Reimbursement Scheme (ARRS) which was introduced into the NHS in 2019. You can read more about AARS here.
About the PCN
Our Practice is part of the Regents Health Primary Care Network (PCN)
There are 1,250 PCNs across England based on GP registered patient lists, typically serving natural communities of between 30,000 to 50,000 people. PCNs bring together GP Practices, community, mental health, social care, pharmacy, hospital and voluntary services. Regents Health PCN’s vision is to provide accessible and high-quality healthcare while maximising NHS resources and reducing barriers.https://healthcarecentrallondon.co.uk/who-we-work-with/regent-health-primary-care-network-pcn/
Find out moreWoodfield Road Surgery is also a member of Healthcare Central London (HCL)
This GP Federation covers the whole of Westminster and includes the Regents Health PCN. HCL supports us to provide services for our residents including out-of-hours appointments and cardiology and diabetes hubs. Find out more about the Federation here
Find out moreSafe Surgeries
Your surgery is an accredited ‘Safe Surgery’
We are a Safe Surgery – everyone in our community is welcome at our practice.
Everyone living in England has the right to free care from a GP and we work hard to make sure no one in our community is excluded from healthcare.
This means that:
- When you register with our GP Practice, we might ask for ID or proof of address.
- However, if you don’t have any and you live in our practice area, you can still register with us.
- Your nationality or immigration status does not affect your right to register with us.
- We won’t ask you for immigration documents when you register at our practice.
- If you are worried about giving us your address, please let us know. Your information is safe with us.
GP Earnings
All GP practices are required to declare mean earnings (i.e average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working at Woodfield Road Surgery in the last financial year was £45,261 before tax and National Insurance.
This is for two full time GPs and 1 Locum GP who worked in the the practice for more than six months.
Complaints and feedback
We welcome all comments on the services provided by the Practice.
We are continually looking to turn out patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.
We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received.
Our details can be found on our Contact Us page.
Visit the Contact us pageFriends and Family Test
The NHS Friends and Family Test was created to help Practices better understand if their patients are happy with the services provided.
See past results