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Noticeboard

Patient Participation Group.

The next Patient Participation Group meeting is to be announced. These meetings are open to all registered patients so please come along if you are free. Your ideas and views are important to us and can help us shape services to our patient's needs.

 Appointments not attended

In the month of July a total of 34 patients did not attend their booked appointments (29 with the doctors and 5 with the practice nurse) nor were the appointments cancelled so they could not be offered to patients in need of them. If you no longer need or are unable to attend the appointment you have booked, please call the surgery on 020 7266 1449 to cancel it.

 

When We Are Closed

 

Pharmacists and chemists offer advice on common problems such as coughs, colds, aches and pains. They can also help you decide whether you need to see a doctor.

You can talk to your pharmacist in confidence, even about the most personal symptoms and you don't need to make an appointment. It is possible to walk into any community pharmacy and ask to speak with the pharmacist. They may be able to spend some time with you. Most pharmacies now have a private consultation area where patients can discuss issues with pharmacy staff without being overheard by other members of the public.postcode search for local pharmacies.

 

Need urgent but non emergency help when the Woodfield Road Surgery is closed

If you have an urgent medical problem which cannot wait until the surgery re-opens please call the NHS 111 Service by dialling 111. (NHS 111 is free to call from both landlines and mobiles.)

When you call the NHS 111 Service you will be asked some questions about your symptoms and then be directed to the appropriate local service for help.

If, for any reason, you are unable to access NHS 111 by dialling 111, please call 020 8969 7777. Calls to this number are charged at your network's standard rates. This is the local deputising service, the London Central & West Unscheduled Care Collaborative. When you contact this service one of the following will happen:

(a) You may be given advice by a doctor or nurse over the telephone.

(b) You may be asked to attend the LCW UCC's own treatment centre. (Please be aware that there is no casualty treatment, x-ray or blood test facilities available there.)

(c) If you are too ill or infirm to travel, a doctor may visit you at home.

(d) If necessary the doctor will call an emergency ambulance to take you to hospital.

 

closed_signAccidents and emergencies (eg suspected broken bones and cuts requiring sutures) should go to St Mary's Hospital casualty department. There is also a separate paediatric (children's) accident and emergency department at St Mary's Hospital.

 

Walk-in Centre

Nearest Walk-in Centre:

  • Soho Centre for Health and Care
    1 Frith Street, London
    W1 5TZ
    Tel: (020) 7534 6500

This is open Monday to Friday 8am - 8pm, Saturday, Sunday and Bank Holidays 10am - 8pm.

 

Urgent Care Centre

St Charles Urgent Care Centre (Tel. 020 8962 4262) is open every day from 8am to 9pm and provides a walk-in service. It can be found at St Charles Centre for Health & Wellbeing, Exmoor Street, London W10 6DZ.

Urgent Care Centres can be used by patients with a range of medical needs, from minor injuries and mild illnesses to more serious medical problems.

If you have a minor injury (for example, cuts, sprains or bruises) or mild illness (for example, a cough, ear infection or sore throat) you will be seen by a GP or emergency nurse practitioner. You may be directed to a local pharmacy or dental service, or another community service such as an NHS walk-in centre. Depending on the problem, they may advise you to see your own GP. Their staff will give you information to help you register with a GP if you do not already have one.

 

NHS Direct

In the case of urgent need when the practice is closed you can call NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website