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Autumn Newsletter

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Woodfield Road Surgery Newsletter

Patient Participation Group.

The next Patient Participation Group meeting is to be announced. These meetings are open to all registered patients so please come along if you are free. Your ideas and views are important to us and can help us shape services to our patient's needs.

 Appointments not attended

In the month of June a total of 64 patients did not attend their booked appointments (8 with the doctors and 56 with the practice nurse) nor were the appointments cancelled so they could not be offered to patients in need of them. If you no longer need or are unable to attend the appointment you have booked, please call the surgery on 020 7266 1449 to cancel it.

 

Latest News

 

Dr Honey’s Retirement

Dear Patients,

Doctor Susan Honey will be retiring on August 31st after more than 30 years providing healthcare in the local community. Doctor Honey and her team at Woodfield Road Surgery have worked hard during these years to provide the highest level of patient care and maximise the services we are able to provide while maintaining the values of a small family GP Practice. It is Doctor Honey’s fervent wish that the Practice should continue to flourish along these lines once she retires.

To this end, Doctor Honey has been working with the partners at Paddington Green Health Centre, Doctor Melinda Crème, Doctor Rishi Chopra and Doctor Imogen Brunner, on a succession plan that will enable Woodfield Road Surgery to continue to run this way after her retirement, from the same building and with the same reception staff and administration team in place. All parties are agreed and are happy to announce that the GPs at Paddington Green will take over the Practice on September 1st 2022

This is the perfect solution for Woodfield Road as both practices share the same commitment to quality of care and are proud to have been providing this in the heart of the local community for many years. Both practices have current CQC ‘Good’ ratings and are members of the Regent Health primary care network. As we are neighbours our practices and patients experience similar challenges in terms of environmental health issues and access to healthcare. We also share the same local, hospital and community services. By having the same GPs overseeing both sites we will be in a position not only to continue to offer an efficient and high quality service, increase service provision and capacity but also gain a better insight into what is working well in our area and have a bigger voice to influence change where needed.

We appreciate your continued support and the feedback we receive from our patients; your views are very important to us. If you would like to offer us feedback or have any specific queries, please contact the practice: -

The Practice Managers

Woodfield Road Surgery

7E Woodfield Road

London W9 3XZ

woodfieldroadsurgery.wpct@nhs.net

Here are some of the Q&As from our Patient engagement meeting in January which you may find helpful.

Will we be able to choose which GP we are registered with or will we be allocated a GP?

You will be allocated a GP but can see any of the GPs at the Practice.

Will we have to go to Paddington Green for our appointments?

No. You will still be seen at Woodfield Road Surgery. We will not be merging patient lists.

Will the appointment system change?

The appointment system will remain the same.

Are the staff staying?

Yes. There will be no change to the staff at Woodfield Road Surgery.

Will there be a new phone number?

No, you will still contact the Practice at the same way, either by telephone or email.

 

 

Please be aware the 111 service is currently under extreme  pressure in our area. GP surgeries  are open as normal, except on weekends and bank holidays.

If you need non-covid medical help this weekend, please call your practice at any time - you will be advised of the extended hours GP service for your area.  

If you have COVID symptoms, please go to www.111.nhs.uk   or call 111. In a  emergency, you should dial 999 as usual. Thank you for supporting the NHS.

For a routine appointment at this practice, please call back on Monday or fill out the Patchs form on our website to receive a response within 2 working days.

Covid-19 Patient Safety:

We are following strict infection control guidelines to protect patients and staff. All contact should be made initially by phone.

You may contact us on the usual number 020 7266 1449.

Pride in Practice Gold Award

At Woodfield Road Surgery we have been working on and have completed the Pride in Practice quality assurance programme. We are proud to announce that we achieved Gold standard were awarded a plaque by the LGBT foundation. 

Pride in Practice

Register for online services to order repeat prescriptions, make appointments and view your test results.

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