Autumn Newsletter

You can find our latest newsletter here.  We hope you enjoy reading it!

Woodfield Road Surgery Newsletter

Patient Participation Group.

The next Patient Participation Group meeting is to be announced. These meetings are open to all registered patients so please come along if you are free. Your ideas and views are important to us and can help us shape services to our patient's needs.

 Appointments not attended

In the month of January a total of 76 patients did not attend their booked appointments (42 with the doctors and 34 with the practice nurse) nor were the appointments cancelled so they could not be offered to patients in need of them. If you no longer need or are unable to attend the appointment you have booked, please call the surgery on 020 7266 1449 to cancel it.


Caring for Someone

Caring for someone?

Caring for someone who could not manage without you?

 If you look after your partner, family member or friend, who could not manage without you due to physical or mental illness, disability, frailty, life-limiting illness or substance misuse problems, then you are an unpaid carer and we want to help you.

Once we know that you are caring for someone then we can:

  • Offer you a free annual flu vaccination and health check
  • Arrange flexible and/or joint appointment times where possible
  • Offer you our free ‘Carer Information Pack,’ which is available from reception
  • Offer you a referral to your local Carers Support Service, which provides free information, support and advice
  • Offer you a referral for a Carer’s Assessment, which identifies what support you may need in your caring role and what is available to you

    Register with us today by completing our carer identification form and handing it in at reception. 
Key facts about caring:

Caring will affect us all at some point in our lives. Carers provide unpaid care by looking after an ill, older or disabled family member, friend or partner. It could be a few hours a week or around the clock, in your own home or down the road.

The amount and type of care that carers provide varies considerably. A carer might provide a few hours of care a week - shopping, collecting medication and taking someone to medical appointments - or they may care around the clock.

  • The vast majority of care in the UK is provided by family and friends, who make up the UK’s 6.5 million carers. Social services and the NHS rely on carers’ willingness and ability to provide care and without it they would collapse.
  • 3 in 5 people will be carers at some point in their lives.
  • According to an NHS Information Centre survey, most carers (40%) care for their parents or parents-in-law, and over a quarter (26%) care for their spouse or partner.
  • The pressures of caring can take a toll on carers’ physical and mental health. 92% said that caring has had a negative impact on their mental health, including stress and depression.

For more information about the support that is available to unpaid carers and families, please click on the useful links below:


NHS Carers Direct

Free Helpline: 0300 123 1053

  • NHS Carers Direct provides confidential information and advice for carers. The helpline advisers can give you information to help you make decisions about your personal support needs, and the needs of the person you're looking after.
  • Lines are open 9am to 8pm, Monday to Friday (except bank holidays), and 11am to 4pm at weekends. You can request a free call back, or an interpreted call back in one of more than 170 languages.


Carers UK

Free Advice Line: 0808 808 7777

  • Carers UK is a charitable organisation that provides information, advice and support for carers and families. Carers UK gives expert advice, information and support; they connect carers so no-one has to care alone; campaign together for lasting change; and innovate to find new ways to reach and support carers.
  • Email:


Carers Network Westminster provides the following free services for carers:

  • Practical advice, information and signposting including a quarterly newsletter
  • Support groups, including specialist support; Mental Health, Older People, Learning Disabilities, Bangladeshi Carers and End of Caring Role
  • Access to support services in a range of languages.
  • The Carers Break scheme – grants of up to £400 are available to give carers a break from their caring role
  • The Carers Emergency Card Scheme
  • Training and workshops for carers in carer-specific and non carer-specific subjects
  • One-to-one emotional support
  • Day trips
  • Group holidays
  • Social Events
  • Carers Network Westminster in-house Carers Assessment and guidance about statutory assessments
  • Help and advice with applying for benefits and grants
  • Consultations with carers to improve existing services
  • A pilot scheme to offer free counselling to carers
  • Campaigning for a better deal for carers.

Contact Information

Carers Network Westminster
Office 8, Beethoven Centre, Third Avenue, London W10 4JL
Phone: 020 8960 3033

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